IT Security Solutions


Addition IT har lång erfarenhet utav identitets-
och åtkomsthantering samt säkra molnlösningar.

AIM Self-Service Password Reset


AIM SSPR är ett självserviceverktyg som möjliggör för användarna att
återställa sitt lösenord på ett säkert sätt.

Microsoft Identity Manager 2016

IT Service Management

Med kompetens i teknik, säkerhet, standarder och processer
säkerställer vi våra kunders driftstabilitet, produktivitet och lönsamhet.

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Addition IT Service Management

With expertise in technology, security, standards and processes, we ensure our customers’ operational stability, productivity and profitability.

Why Addition IT Services Management?

• Optimized IT costs
• Fixed prices for agreements
• Automation of manual routines
• Customer responsible technician – Personal service and support
• Optimized IT Security
• Environmentally friendly supplier
• Business consulting in IT
• We are ITIL-aligned and follow best practice

IT Service Management

Service Desk and Support

• You get one contact point for all IT related matters.
• Statistics and goal fulfillment of production and safety.
• Personal and fast assistance with troubleshooting via phone, remote control or an on-site technician.

Workplace productivity and work methods

You will receive an analysis and short- and long-term suggestions on working methods and improved use of your purchased services and products. Together we develop the potential of your employees.

IT Service Management

Strategic IT

You will have our assistance with the strategic work regarding cloud services, products, agreements and preparation of IT plans and IT budget.

Operation and maintenance

• We ensure the operational stability through program monitoring 24/7, 365 days a year.
• We make sure your software is updated with the latest fixes
• We control critical functions such as security incidents, backups and performance.
• We automate and digitize manual processes.

IT Service Management


At the start of the contract, we analyze and measure your security maturity, set goals and suggest improvements in IT security by:
• We analyze and monitor trends and technologies and propose risk minimization measures.
• We monitor security 24/7, 365 days a year.
• We ensure the necessary updates and corrections.
• We use Microsoft’s AI technology for analysis
• We conduct security tests based on the latest methods.